Improving Language Services

The Multicultural Language Services program is a key initiative of the Victorian Government aimed at improving interpreting and translating services for Victorians from culturally and linguistically diverse backgrounds. A range of initiatives are in place to help increase the supply of interpreters and translators in Victoria and to optimise the use of language services by government service providers. Improving the provision of language services will help make government services more accessible to Victorians with limited English language proficiency.

National Interpreter Symbol

The national Interpreter Symbol helps people with low English proficiency identify where they can ask for language assistance when using a government service.

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Victorian Interpreter Card

The Victorian Interpreter Card helps Victorians with limited English access government services by helping them to request interpreter assistance and making it easier for staff to provide assistance in the right language

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Standards and guidelines

Access information about standards and guidelines for improving the use of translating and interpreter services, data collection, and contract standards for providers of language services.

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Interpreter training and scholarships

The scholarship program, run since 2003, aims to increase the supply of interpreters in emerging languages, by providing scholarships to students enrolled in interpreting courses at RMIT University.

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VPS language allowance

The Victorian Public Service language allowance provides a salary allowance to bilingual VPS staff who use a language other than English in their day-to-day work with the Victorian public.

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Research, reports and publications

Language services research is being undertaken by a range of organisations, including the Centre for Culture, Ethnicity and Health Research and Victoria University

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Events Calendar

  • 01 Aug

    Sicily: A Mosaic of Stories

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  • 12 Aug

    Knox Interfaith Tours

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  • 19 Aug

    HK 20 & Chao Feng 35

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  • 13 Sep

    Cultural Diversity and News in Australia symposium

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find more events here >