Online survey launched to help improve access to justice

An online survey about people’s legal experiences has been launched as part of major review into Victoria’s justice system.

Distributed by the Department of Justice and Regulation, the survey is part of a wide-ranging investigation into ways to improve access to justice for Victorians, with the aim of reducing the barriers to dispute resolution and improving access to legal assistance services.

Organisers of the survey say they are particularly interested in hearing the views of community workers and organisations in Victoria who provide front-line services.

Rising costs, complexity and limited services for vulnerable people with legal problems are among the challenges to be reviewed.

The review will examine ways to divert people from unnecessary and costly court action, ensure appropriate alternative dispute resolution is available and increase the community’s understanding of how they can get help with everyday legal issues.

The Department’s investigation will also look at how to get the most from funding for legal aid providers and community legal centres, boost access to pro bono legal help and better support people who want to navigate the system themselves.

The survey takes approximately 10 minutes and closes on 30 June 2016.

Have your say here.